Be Uptight About Time Management

 

Until you become uptight about time management – the what and how your minutes and hours are deployed – you will not be named in the pantheon of the Productive, who are usually renowned for their outputs than mouth-puts.

The Cab Ride – A Story about Human Kindness

Here is a very touching story about human kindness.

Twenty years ago, I drove a cab for a living. It was a cowboy’s life, a life for someone who wanted no boss. What I didn’t realize was that it was also a ministry. Because I drove the night shift, my cab became a moving confessional. Passengers climbed in, sat behind me in total anonymity, and told me about their lives. I encountered people whose lives amazed me, ennobled me, made me laugh and weep. But none touched me more than a woman I picked up late one August night.

I was responding to a call from a small brick fourplex in a quiet part of town. I assumed I was being sent to pick up some partiers, or someone who had just had a fight with a lover, or a worker heading to an early shift at some factory for the industrial part of town.

When I arrived at 2:30 a.m., the building was dark except for a single light in a ground floor window. Under these circumstances, many drivers would just honk once or twice, wait a minute, then drive away. But I had seen too many impoverished people who depended on taxis as their only means of transportation. Unless a situation smelled of danger, I always went to the door. This passenger might be someone who needs my assistance, I reasoned to myself. So I walked to the door and knocked.

“Just a minute,” answered a frail, elderly voice. I could hear something being dragged across the floor. After a long pause, the door opened. A small woman in her 80s stood before me. She was wearing a print dress and a pillbox hat with a veil pinned on it, like somebody out of a 1940s movie. By her side was a small nylon suitcase. The apartment looked as if no one had lived in it for years. All the furniture was covered with sheets. There were no clocks on the walls, no knickknacks or utensils on the counters. In the corner was a cardboard box filled with photos and glassware.

“Would you carry my bag out to the car?” she said. I took the suitcase to the cab, then returned to assist the woman. She took my arm and we walked slowly toward the curb. She kept thanking me for my kindness.

“It’s nothing”, I told her. “I just try to treat my passengers the way I would want my mother treated”.

“Oh, you’re such a good boy”, she said. When we got in the cab, she gave me an address, then asked, “Could you drive through downtown?”

“It’s not the shortest way,” I answered quickly.

“Oh, I don’t mind,” she said. “I’m in no hurry. I’m on my way to a hospice”.

I looked in the rear-view mirror. Her eyes were glistening. “I don’t have any family left,” she continued. “The doctor says I don’t have very long.”

I quietly reached over and shut off the meter. “What route would you like me to take?” I asked.

For the next two hours, we drove through the city. She showed me the building where she had once worked as an elevator operator. We drove through the neighbourhood where she and her husband had lived when they were newlyweds. She had me pull up in front of a furniture warehouse that had once been a ballroom where she had gone dancing as a girl. Sometimes she’d ask me to slow in front of a particular building or corner and would sit staring into the darkness, saying nothing.

As the first hint of sun was creasing the horizon, she suddenly said, “I’m tired. Let’s go now.”

We drove in silence to the address she had given me. It was a low building, like a small convalescent home, with a driveway that passed under a portico. Two orderlies came out to the cab as soon as we pulled up. They were solicitous and intent, watching her every move. They must have been expecting her.

I opened the trunk and took the small suitcase to the door. The woman was already seated in a wheelchair. “How much do I owe you?” she asked, reaching into her purse.

“Nothing,” I said.

“You have to make a living,” she answered.

“There are other passengers,” I responded.

Almost without thinking, I bent and gave her a hug. She held onto me tightly. “You gave an old woman a little moment of joy,” she said. “Thank you.” I squeezed her hand, then walked into the dim morning light. Behind me, a door shut. It was the sound of the closing of a life.

I didn’t pick up any more passengers that shift. I drove aimlessly, lost in thought. For the rest of that day, I could hardly talk. What if that woman had gotten an angry driver or one who was impatient to end his shift? What if I had refused to take the run, or had honked once, then driven away? On a quick review, I don’t think that I have done anything more important in my life. We’re conditioned to think that our lives revolve around great moments. But great moments often catch us unaware–beautifully wrapped in what others may consider a small one.

People may not remember exactly what you did, or what you said, but they will always remember how you made them feel.

— Author Unknown

Meditation: To him who is afflicted, kindness should be shown by his friend, Even though he forsakes the fear of the Almighty. – Job 6:14

You will succeed in Jesus Name!

The Lord Pays Higher

The LORD pays higher and more to those who are diligent and faithful in His service than any fortune-100 company can pay.

Great Service is a Choice

Great Service is a Choice

Excerpt from Harvey Mackay about a cab driver.

Harvey was waiting in line for a ride at the Airport. When a cab pulled up, the first thing he noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed him a laminated card and said:

“I’m Wally, your driver. While I’m loading your bags in the trunk, I’d like you to read my mission statement.”

Wally’s Mission Statement:

“To get my customers to their destination in the quickest, safest and cheapest way possible, in a friendly environment”.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean! As he slid behind the wheel, Wally said, “Would you like a cup of coffee? I have a thermos of regular and one of decaf.”

Harvey said jokingly, “No, I’d prefer a soft drink.”

Wally smiled and said, “No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.”

Almost stuttering, Harvey said, “I’ll take a Diet Coke.”

Handing him his drink, Wally said, “If you’d like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.”

As if that weren’t enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day.

“Tell me, Wally,” Harvey asked the driver, “have you always served customers like this?”

Wally smiled into the rear-view mirror. “No, not always. In fact, it’s only been in the last two years. My first five years of driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He said, ‘Stop complaining! Differentiate yourself from your competitors. “Don’t be a duck; Ducks quack and complain. Be an Eagle; Eagles soar above the crowd.”

“That hit me right between the eyes,” said Wally. “Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an Eagle. The other cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.”

I take it that has paid off for you,” Harvey said.

“It sure has,” Wally replied. “My first year as an Eagle, I doubled my income from the previous year. This year I’ll probably quadruple it. You were lucky to get me today. I don’t sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can’t pick them up myself, I get a reliable cabbie friend to do it and I take a piece of the action.”

Wally was phenomenal. He was running a limo service out of a Yellow Cab.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like Eagles.

No one ever attains very eminent success by simply doing what is required of him; it is the amount and excellence of what is over and above the required that determines the greatness of ultimate distinction.

Think about this: “The man who does more than he is paid for will soon be paid for more than he does”.

Meditation: But by the grace of God I am what I am, and His grace toward me was not in vain; but I labored more abundantly than they all, yet not I, but the grace of God which was with me. – 1 Corinthians 15:10

You will succeed in Jesus Name!

Our Duty in the World

 

Our duty in this world is to help others by showing them their roses and not their thorns. Only then can we achieve the love we should feel for each other; only then can we bloom in our own garden.

- Daily Dew

Roses & Thorns

 

One of the greatest gifts a person can possess is to be able to reach past the thorns and find the rose within others. This is the characteristic of love, to look at a person, and knowing his faults, recognize the nobility in his soul, and help him realize that he can overcome his faults. If we show him the rose, he will conquer the thorns.

- Daily Dew

Choices

Jerry is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, ‘If I were any better, I would be twins!’

He was a unique manager because he had several waiters who had followed him around from restaurant to restaurant. The reason the waiters followed Jerry was because of his attitude. He was a natural motivator. If an employee was having a bad day, Jerry was there telling the employee how to look on the positive.

Seeing this style really made me curious, so one day I went up to Jerry and asked him, ‘I don’t get it! You can’t be a positive person all of the time. How do you do it?’

Jerry replied, ‘Each morning I wake up and say to myself, Jerry, you have two choices today. You can choose to be in a good mood or you can choose to be in a bad mood.’ I choose to be in a good mood.

Each time something bad happens, I can choose to be a victim or I can choose to learn from it. I choose to learn from it. Every time someone comes to me complaining, I can choose to accept their complaining or I can point out the positive side of life. I choose the positive side of life.’

‘Yeah, right, it’s not that easy,’ I protested. ‘Yes, it is,’ Jerry said. ‘Life is all about choices. When you cut away all the junk, every situation is a choice. You choose how you react to situations. You choose how people will affect your mood. You choose to be in a good mood or a bad mood.

I reflected on what Jerry said. Soon thereafter, I left the restaurant industry to start my own business. We lost touch, but I often thought about him when I made a choice about life instead of reacting to it.

Several years later, I heard that Jerry did something you are never supposed to do in a restaurant business: he left the back door open one morning and was held up at gunpoint by three armed robbers. While trying to open the safe, his hand, shaking from nervousness, slipped off the combination. The robbers shot him. Luckily, Jerry was found relatively quickly and rushed to the local trauma center. After 18 hours of surgery and weeks of intensive care, Jerry was released from the hospital with fragments of the bullets still in his body.

I saw Jerry about six months after the accident. When I asked him how he was, he replied, ‘If I were any better, I’d be twins. Wanna see my scars?’ I declined to see his wounds but did ask him what had gone through his mind as the robbery took place.

‘The first thing that went through my mind was that I should have locked the back door,’ Jerry replied. ‘Then, as I lay on the floor, I remembered that I had two choices: I could choose to live or I could choose to die. I chose to live.’

‘Weren’t you scared? Did you lose consciousness?’ I asked.

Jerry continued, ‘….the paramedics were great. They kept telling me I was going to be fine. But when they wheeled me into the ER and I saw the expressions on the faces of the doctors and nurses, I got really scared. In their eyes, I read ‘he’s a dead man.’ I knew I needed to take action.’’

What did you do?’ I asked. ‘Well, there was a big burly nurse shouting questions at me,’ said Jerry. She asked if I was allergic to anything.

‘Yes,’ I replied. The doctors and nurses stopped working as they waited for my reply. I took a deep breath and yelled, ‘Bullets!’

Over their laughter, I told them, ‘I am choosing to live. Operate on me as if I am alive, not dead.’

Jerry lived thanks to the skill of his doctors, but also because of his amazing attitude. I learned from him that every day we have the choice to live fully. Attitude, after all, is everything.

Meditation: But by the grace of God I am what I am, and His grace toward me was not in vain; but I labored more abundantly than they all, yet not I, but the grace of God which was with me. – 1 Corinthians 15:10

You will succeed in Jesus Name!